You should be simply as concerned with the service provider you select as with the battery itself if you‘re going shopping for a lithium-ion battery. Apart from the lithium battery stocks there are other factors which needs to be addressed for selecting lithium battery suppliers. An experienced and dedicated battery company does more than offer you a product. They deal with you thoroughly to evaluate your application specs and requirements and then guide you towards the best possible solution.
Here are some things you ought to look for in a lithium-ion battery supplier. It‘s probably time to move on if you do not see these qualities.
Battery Understanding
If you‘re all set to get a lithium-ion battery, you already understand its inherent benefits over lead acid, consisting of safety, lifespan, and performance.
Your company, nevertheless, should not just select a battery from a brochure and offer it to you. Instead, a competent company analyzes your application‘s requirements and your usage needs, and after that pairs you with the most effective, cost-efficient alternative. Your company needs to likewise be able to personalize your lithium-ion battery to meet your precise needs if required.
Battery Warranty
If your supplier does not offer a robust, long-lasting service warranty for your lithium-ion battery, that is an instant red flag. As with any company, a service provider that promises quality needs to back it up in writing. The lithium-ion battery is well-known for its stability, safety, and fewer maintenance requirements; however, issues may still develop.
Ensure you check out every piece of information on the battery‘s warranty and ask many relevant questions. A well-known supplier has nothing to conceal. When it pertains to raw numbers, search for at least a 6 year warranty (your battery must last you 5 to 8 years, depending on your usage), with a longer duration that is contingent on how you utilize the battery.
Customer Service
Your selected supplier‘s service philosophy must be top of mind at all times: in the past, during, and after your purchase. A high quality battery supplier does not simply provide you important info up until the deal is done and after that vanishes, but rather continues to provide educational content and keeps your relationship even years after the transaction takes place.
To get a sense of your supplier‘s after-sale service viewpoint, request referrals and testimonials showing the company‘s commitment to customer satisfaction. Your company must be able to point you towards pleased customers and success stories, showing technical ability and a dedication to quality in service.